Privacy Policy
At Porunai Hospitals (Aravind Krishna Hospitals Private Limited), your privacy is of paramount importance to us. This Privacy Policy explains the ways in which we gather, utilize, share, and safeguard your personal data when you use our website (https://www.porunaihospitals.com/), services, or visit our facilities. By continuing to engage with our services, you consent to the practices detailed in this policy.
We collect various types of information to provide and improve our healthcare services:
- Personal details: Name, address, contact number, email address, date of birth, gender, and identification numbers (e.g., Aadhar, insurance information).
- Health Information: Medical history, diagnostic reports, treatment details, prescriptions, and any information shared during your treatment or consultation.
- Payment Information: Billing details, credit/debit card numbers, and transaction history.
- Usage Information: Website access information, such as IP addresses, the type of browser used, and the pages you visit.
Your information is used for the following purposes:
- Providing medical care and treatment
- Communicating with you about your health and appointments
- Billing and insurance claims processing
- Improving our services and patient care
- Complying with legal and regulatory requirements
Porunai Hospital employs industry-standard security measures to protect your personal and health information:
- Physical safeguards in our facilities
- Electronic safeguards such as encryption and secure servers
- Administrative procedures to ensure data confidentiality
The hospital may share the information in the following circumstances:
- With other healthcare providers involved in your treatment
- With insurance-related companies for billing purposes
- As required by law or in response to legal processes
- In emergency situations, to protect your health and safety
We do not sell or rent personal information to third parties for marketing purposes.
You have the right to:
- Access your medical records
- Request changes to your personal information
- Receive an accounting of disclosures of your health information
- Request restrictions on certain uses and disclosures of your information
The Privacy Policy may be updated periodically. The most recent version will be available on our website, along with the date it takes effect.
If you have questions or concerns about this Privacy Policy, please contact our Privacy Officer:
Address: No. 499/1A,
Opp. to New Bus Stand,
Trivandrum Road,
Tirunelveli – 627007.
Phone: +91-6384112222
Email: porunaihospitals@gmail.com
By utilising our services, you confirm that you have reviewed and understood this Privacy Policy and agree to its conditions.