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Terms and Conditions

1. Introduction

Welcome to Porunai Hospital, previously known as Aravind Krishna Hospitals Private Limited. By using our services, you agree to follow the terms and conditions outlined below. Please read them thoroughly.

2. Acceptance of Terms

By using our services, you confirm that you have reviewed, comprehended, and agreed to comply with these Terms and Conditions, along with our Privacy Policy.

3. Medical Services

3.1. Porunai Hospital provides a range of medical services, including but not limited to:

  • Emergency services
  • Inpatient and outpatient care
  • Radiotherapy with Bunker facilities
  • USG-Assisted Cath Lab procedures
  • ICU ventilated ambulance services
  • Laboratory services
  • Advanced Endoscopy procedures

3.2. Although we aim to deliver the best possible care, we cannot guarantee particular results from medical treatments.

3.3. In emergency situations, the hospital reserves the right to prioritise care based on medical necessity.

4. Appointments and Cancellations

4.1. Patients are required to schedule appointments in advance for non-emergency services.

4.2. We request a 24-hour notice for appointment cancellations. Repeated no-shows may result in a cancellation fee.

5. Payment and Insurance

5.1. Patients are responsible for payment of all services rendered.

5.2. We accept various insurance plans. Patients are responsible for understanding their coverage and for any costs not covered by their insurance.

5.3. Payment is due at the time of service unless other arrangements have been made in advance.

6. Patient Responsibilities

6.1. Provide accurate and complete medical information.

6.2. Follow the treatment plan and instructions provided by healthcare professionals.

6.3. Treat hospital staff, other patients, and visitors with respect.

6.4. Adhere to hospital rules and regulations, including visiting hours and infection control measures.

7. Hospital Responsibilities

7.1. Provide quality healthcare services in a clean and safe environment.

7.2. Respect patient privacy and confidentiality as outlined in our Privacy Policy.

7.3. Offer transparent and comprehensive explanations regarding medical assessments, proposed therapeutic interventions, and their financial implications.

8. Limitation of Liability

8.1. Porunai Hospital shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

8.2. Our liability is limited to the extent permitted by applicable law.

9. Legal Framework and Dispute Resolution

The interpretation and application of this agreement shall be conducted in alignment with the statutory regulations of Tamil Nadu, India. In the event of any legal controversies or disagreements stemming from these terms, the parties involved hereby consent to the sole adjudication by the judicial bodies situated within Tirunelveli, Tamil Nadu. This exclusive forum selection clause precludes the initiation of legal proceedings in any alternative venue.

10. Changes to Terms and Conditions

Porunai Hospital retains the authority to amend, adjust, or revise these Terms and Conditions as deemed necessary, without prior notification. Changes will be effective immediately upon posting on our website (https://www.porunaihospitals.com/). Ongoing utilisation of Porunai Hospital’s services following any modifications to these terms signifies your agreement to abide by the updated Terms and Conditions.

11. Contact Information

For further queries and details, please contact us at:

Address: No. 499/1A,
Opp. to New Bus Stand,
Trivandrum Road,
Tirunelveli – 627007.

Phone: +91-6384112222

Email: porunaihospitals@gmail.com

By using the services of Porunai Hospital, you accept that you have read, understood, and agree to these Terms and Conditions.